Last Updated: July 28, 2026

Aces Laundry is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the Aces Laundry mobile application.

Information We Collect

We may collect the following types of information when you use the Application:

• Personal Data: Identifiable information such as your name, email address, phone number, and account credentials that you voluntarily provide when registering or contacting support.
• Device & Usage Information: Information automatically collected when accessing the Application, including your device model, operating system version, unique device identifiers (e.g., IDFA, Android ID), IP address, and app usage activity.
• Financial Data: If applicable, purchase history and subscription details processed securely through Apple App Store / Google Play In-App Purchases (we do not store raw credit card details).

How We Use Your Information

We use the information collected for the following purposes:

• To create and manage your user account.
• To provide, operate, and maintain the functionality of the application.
• To deliver transactional notifications, updates, and customer support.
• To monitor usage, identify bugs, and optimize app performance.

Third-Party Services & Data Sharing

We do not sell your personal data. We may share necessary information with trusted third-party service providers (such as hosting, analytics, and infrastructure SDKs) solely to enable app functionality.

SMS / Text Messaging Privacy Clause

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Retention and Account / Data Deletion

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy.

Account & Data Deletion: You have the right to request the deletion of your account and all associated personal data at any time.

How to Request Deletion: You may request account deletion directly within the application settings by submitting a written request via our web form. Upon receiving your request, we will delete your data within 45 days.

Children’s Privacy (COPPA Compliance)

The Aces Laundry app is not intended for use by children under the age of 13 (or 16 in certain regions). We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal data from a child without verified parental consent, we will delete that information immediately.

Security of Your Information

We implement standard administrative, technical, and physical security measures to help protect your personal information. However, no electronic transmission or storage method can be guaranteed 100% secure.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions, comments, or requests regarding this Privacy Policy, please contact us at:

• Web Form: https://www.aceslaundry.com/contact/
• Website: https://www.aceslaundry.com
• Address: 111 N Central Avenue Ste 400, Hartsdale NY, 10530